Privacy Policy

MENTE Privacy Policy | Effective Date: May 31, 2026

Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.

Information We Collect

We collect the following categories of personal information:

Contact information: your name and email address
Shipping information: your mailing address for order fulfillment
Payment information: credit or debit card details and billing address, processed securely through our payment processor

We do not store full payment card numbers on our servers. Payment data is handled by PCI-DSS compliant third-party processors.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your questions and customer service requests
Send promotional communications (only with your consent)
Improve our website and product offerings
Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers: shipping carriers, payment processors, and email platforms that assist in operating our business [bound by confidentiality agreements]
Legal requirements: if required by law, court order, or governmental authority
Business transfers: in connection with a merger, acquisition, or sale of assets, with notice provided to you

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. You may request deletion of your data at any time (see "Your Rights" below).

Your Rights

As a consumer, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly

To exercise any of these rights, please contact us at the address below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our site may not function properly without cookies.

Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

MENTE Email: yazminocampo98@gmail.com| Address: - | Website: withmente.com