Terms & Conditions

Last Updated: July 16, 2026

Welcome to Mente. These Terms & Conditions ("Terms") govern your use of our website, www.withmente.com, and the purchase of products offered by Menté ("we," "our," or "us"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

Use of Our Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You may not use our website in any manner that could damage, disable, or impair the operation of the site or interfere with another person's use of the website.

Products & Availability

We strive to present our products as accurately as possible. However, due to differences in screen settings and the handcrafted nature of our products, colors, finishes, and packaging may vary slightly.

All products are subject to availability. We reserve the right to discontinue products or limit quantities at any time without notice.

Pricing & Payment

All prices are listed in U.S. Dollars (USD).

We reserve the right to modify prices at any time without prior notice. Payment is due in full at the time an order is placed. Orders will not be processed until payment has been successfully received.

Order Acceptance

After placing an order, you will receive an order confirmation email. This email acknowledges receipt of your order but does not guarantee acceptance.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

Product availability
Pricing or typographical errors
Suspected fraud or unauthorized transactions
Violation of these Terms

If an order is canceled after payment has been processed, a full refund will be issued.

Shipping

Shipping times and costs are described in our Shipping Policy. Delivery dates are estimates and are not guaranteed. Menté is not responsible for shipping delays caused by carriers, weather, or circumstances beyond our reasonable control.

Returns & Refunds

Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, and refunds.

Intellectual Property

All content on this website—including, but not limited to, text, photographs, graphics, logos, branding, product names, product descriptions, artwork, videos, and website design—is the property of Mente or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Product Safety

Candles should always be burned responsibly. Never leave a burning candle unattended. Keep candles away from children, pets, drafts, and flammable materials. Burn candles on a heat-resistant surface and follow all care instructions included with your purchase.

Menté is not responsible for damage or injury resulting from misuse of our products.

Limitation of Liability

To the fullest extent permitted by law, Mente shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or our products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their content, policies, or practices.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting to this website. Continued use of the website constitutes acceptance of any revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Mente

Website: www.withmente.com

Email: hello@withmente.com